B1 Reading – A Day in a Part-time Job

Follow a student’s part-time job routine and challenges. B1 Reading with multiple-choice questions on gist, time and specific details.

Question 1 of 1

Read the text below and answer the multiple-choice questions.

 

I work part-time at a small café near my college. On weekdays, my shift starts at 7:00 a.m., so I arrive a little earlier to turn on the lights, check the cash register, and prepare the pastry display. The first customers are usually office workers who want coffee to go, so I take orders quickly and try to remember regulars’ favorite drinks.
Around 9:00, the café gets crowded. I make cappuccinos while my colleague handles payments. Sometimes problems happen—last week a customer said her drink was too sweet. I apologized, offered to make a new one, and she left satisfied.
When it’s quieter after 10:30, I restock milk and cups, wipe tables, and update the chalkboard with the lunch menu. My manager asks me to record the best-selling items each day. This helps us plan how much to bake for tomorrow.
Working here is not always easy, especially before exams, but I’ve learned useful skills: time management, customer service, and teamwork. I also enjoy small moments, like when a tired student smiles after the first sip of coffee.

Question 1

Why does the writer arrive before 7:00 a.m.?

Question 2

What are the first customers mainly like?

Question 3

How did the writer handle a complaint about a sweet drink?

Question 4

What does the writer usually do when the café becomes quieter?

Question 5

Why does the manager want sales to be recorded daily?

Question 6

Which skill is NOT mentioned as something the writer learned?