B1 Reading – A Day in a Part-time Job
Follow a student’s part-time job routine and challenges. B1 Reading with multiple-choice questions on gist, time and specific details.
Read the text below and answer the multiple-choice questions.
I work part-time at a small café near my college. On weekdays, my shift starts at 7:00 a.m., so I arrive a little earlier to turn on the lights, check the cash register, and prepare the pastry display. The first customers are usually office workers who want coffee to go, so I take orders quickly and try to remember regulars’ favorite drinks.
Around 9:00, the café gets crowded. I make cappuccinos while my colleague handles payments. Sometimes problems happen—last week a customer said her drink was too sweet. I apologized, offered to make a new one, and she left satisfied.
When it’s quieter after 10:30, I restock milk and cups, wipe tables, and update the chalkboard with the lunch menu. My manager asks me to record the best-selling items each day. This helps us plan how much to bake for tomorrow.
Working here is not always easy, especially before exams, but I’ve learned useful skills: time management, customer service, and teamwork. I also enjoy small moments, like when a tired student smiles after the first sip of coffee.
Why does the writer arrive before 7:00 a.m.?
What are the first customers mainly like?
How did the writer handle a complaint about a sweet drink?
What does the writer usually do when the café becomes quieter?
Why does the manager want sales to be recorded daily?
Which skill is NOT mentioned as something the writer learned?